Archive for the 'Uncategorized' Category

East is Live

East launches their new transactional website. The aim of the site according to their CEO is for the site to become East’s biggest store. Something that every retailer should aspire for their online real estate.
Full story on e-consultancy.

The Google workplace

Some images from Google’s office in Zurich. I’m wondering if we could fit a cable car in to our office, hmm. This certainly looks like a place you’d look forward to on a Monday morning.

Originally from Swiss Miss where you can download the full pdf.

JYSK comes to the UK

Another Danish homeware retailer, JYSK, is looking to open its doors in the UK. According to Retail Week they’re scouting locations in and around Yorkshire.

I’m wondering if there is really room for another furniture/homeware retailer in the UK so it’ll be interesting to watch if they can succeed.

Man flu

Pete and I are both suffering … a lot.

Some ecommerce numbers worth knowing

We do love a good statistic here and here’s a few to mull over …

90 per cent of adults became angry and stressed at a slow or poor response via email from a companys customer service - Retail Bulletin - dealing with online enquiries

80 per cent of customers who buy online have researched in a catalogue first - Retail Bulletin - Integrated marketing fuelling ‘flick to click’ home shopping boom

Social networking at work is costing UK businesses £130 million per day! - E-consultancy, interestingly no information as yet (that I can find) about the financial benefit of social network websites.

Email volume overtakes direct mail - DMA

60% of UK online retailers provide no telephone number on their website, 43% displayed no business address, while 39% had no contact email address. In addition, 30% of sites provide no telephone number or email address. - E-consultancy

50% of shoppers won’t buy from a website without contact details - E-consultancy